We have listed most frequently asked questions regarding visa on arrival, however, if you have any further questions, feel free to
contact us!. Surely you will get your right answers shortly.
- Visa On Arrival – what it is all about
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Are there any exceptions with this type of visa?
Answer:
Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY . Three international airports in Vietnam that you can get your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).
Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.
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What does the approval letter look like?
Answer: A sample of what the approval letter looks like can be
found here.
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How can I receive my visa approval letter?
Answer: A colored scanned copy of the approval letter will be sent to you by email or by fax, so please make sure that you have provided us with the correct email address or the fax number.
This kind of information can be sent to sales@visa84.com
Note: the approval letter is in PDF format, so please make sure you have
the latest version of
Foxit Reader in order to open the file.
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What is "approval letter"?
Answer: "Visa approval letter" is a letter from the Vietnam Immigration Department (Vietnam Government) which allows you to enter and exit Vietnam for a given time period. With the approval letter, you will be able to pick up your visa upon arrival at one of the three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang).
Before issuing an approval letter, the Immigration Department will check your application very strictly. Therefore, there will be NO chance you are REFUSED at Vietnam airport if you have obtained an approval letter. However, we strongly advised you to read our website along with following all the instructions carefully to avoid any problems at Vietnam airport.
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What is visa on arrival?
Answer: This is the visa that you get stamp at the airport. All you have to do is
+ Fill in our "
Online Application Form"
+ Pay the
Visa service fee+ Get your "Visa approval letter" within 2 working days
+ Receive visa at your destination airports
(3 International Airport in Vietnam where you can pick up your visa on arrival : Hanoi - Noi Bai Int'l Airport, Ho Chi Minh City - Tan Son Nhat Int'l Airport and Danang - Danang Int'l Airport)
After we obtain the approval letter for you, we will forward you a copy by email or fax. Vietnam Immigration checkpoints at International Airports only will also receive copy of this letter. When you arrive in Viet Nam, the Immigration officers will have those documents ready and will be able to issue your entry visa expediently.
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In which situations Visa on Arrival is not accepted?
Answer: Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY. Your visa stamp with this approval letter are only accepted at 3 international airports in Vietnam: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).
Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.
- Requirements, Procedures and Tips
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Do you require my passport scan?
Answer: In most cases, passport scan is not required for an online visa application. However, in case the Immigration office wishes to verify your personal information, a scan copy of your passport must be provided. In such cases, we will notify you by email immediately.
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Do I need photo and what is its size?
Answer: Yes, you do. However, please remember to bring at least 2 photos of passport size (04*06 cm) and you will use at the Vietnam Int’ Airport.
Note: If you do not have time to prepare those photos before your departure, you can also get it at Vietnam airport for 2 USD or less per photo.
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What if my passport expired?
Answer: To apply for a visa to Vietnam, your passport must have at least 6-month validity. Therefore, if your passport is about to expire, please getting a new one before applying for a visa in order to avoid unwanted problems at Vietnam airport.
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Do I have to provide the exact date of arrival?
Answer: It is not necessarily. You can arrive later than the planned arrival date. The departure date is more important. Unless you get a visa extension, you have to follow the departure date.
For example: You apply for a 1-month visa and submit your arrival date as Jan 1, 2011, the visa letter will be valid from Jan 1, 2011 – Feb 1, 2011. You can arrive anytime between Jan 1 - Feb 1 but must leave the country by Feb 1, 2011."
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What is next to do at Vietnam airport?
Answer: Upon arrival at Vietnam’s airport, expect a simple form to fill in. Please remember to bring at least 2 photos of passport size (04*06cm), 25 USD for stamp fee per person (1 month single) and this process will last about 15 minutes.
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How long in advance should I apply for a visa?
Answer: Normally, it takes only 2-3 working days to get your visa approved, it is better if you apply for a Vietnam visa from 1 – 2 weeks before your arrival date to avoid urgent fee or unexpected problems.
- Price, Payment and Others
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Is the same rate applied for everyone?
Answer: Yes, same fees are applied to anyone who uses our service.
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My credit card number is correct, but it is not accepted. Why?
Answer: There are a few possibilities:
• The card expiration is incorrectly entered.
• You have reached your credit limit.
• There is a computer error.
• Visa Verified password / MasterSecure Code incorrectly entered.
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What kind of credit/debit cards are accepted?
Answer: We currently accept both Debit/Credit cards and
PAYPAL for
payment methods. These include:
Visa,
MasterCard,
American Express,
JCB and
Diners Club.
Please
click here for
payment guidelines.
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Where do I have to pay stamp fee and how much is it?
Answer: Stamp fee or stamping fee is the fee besides service fee, which you are required to pay at Vietnam airport in order to get your visa stamped on passport. It is 25 USD for single entry visa (1-3 month) and 50 USD for multiple entry visa (1-3 month).
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How much is the total fee?
Answer: It depends on the type and length of the visa for which you are applying. In general, there are two main fees you are required to pay: Our service fee for getting you an approval letter (shall be paid in advance) + Stamping fee (pay directly at Vietnam airport). Our
detailed fee schedule
can be found
here.
- Problems and Concerns
